Accessible for All Visitors
The CN Tower is committed to providing an inclusive, barrier-free experience for all guests. We offer comprehensive accessibility features and services to ensure everyone can enjoy Canada's most iconic landmark.
Wheelchair Accessibility
- All observation levels fully wheelchair accessible via elevators
- Wide pathways and ramps throughout the facility
- Wheelchair-accessible washrooms on all levels
- Complimentary wheelchair loan service (subject to availability)
- Designated wheelchair viewing areas with unobstructed sightlines
- Accessible parking available nearby
Visual Accessibility
- Service animals welcome throughout the Tower
- Tactile maps and braille signage available
- Audio description tours in multiple languages
- High-contrast wayfinding signage
- Staff trained to assist visually impaired guests
- Accessible website with screen reader compatibility
Hearing Accessibility
- Assistive listening devices available at Information Desk
- Visual alert systems in elevators and public areas
- Closed captioning on all video presentations
- Written materials and visual guides available
- Staff trained in basic sign language
- Quiet spaces available for sensory breaks
Cognitive & Sensory Accessibility
- Sensory-friendly visiting hours available (contact in advance)
- Social stories and visual schedules downloadable from website
- Quiet zones for visitors who need sensory breaks
- Clear, simple wayfinding with pictograms
- Flexible visit times - no rush, explore at your own pace
- Staff trained in autism awareness and support
Accessibility Services
Priority Elevator Access
Dedicated elevator service for guests with mobility needs
Companion Tickets
Free admission for one support person per guest with disability
Assistance Available
Trained staff ready to provide personalized assistance
Family Facilities
Family washrooms with changing tables on multiple levels
Dining Accessibility
All CN Tower dining venues are fully accessible:
- 360 Restaurant: Wheelchair-accessible seating, braille menus, dietary accommodations
- Horizons Restaurant: Wide aisles, accessible seating, allergy-friendly options
- Marketplace: Low counters, visual menus, grab-and-go accessible options
Plan Your Accessible Visit
We recommend contacting us in advance to arrange specific accessibility services:
Accessibility Coordinator: 416-868-6937
Email: accessibility@cntower.ca
Our team will work with you to ensure a comfortable and enjoyable visit.
Accessibility Certifications
AODA Compliant
Accessibility for Ontarians with Disabilities Act
Rick Hansen Foundation
Accessibility Certified™
Autism Friendly
Certified Sensory-Friendly Venue